Terms & Conditions

Please read these Terms and Conditions carefully before using the Printify Thread website ([https://printifythread.com/](https://printifythread.com/)). This website is owned and operated by Printify Thread (“we”, “our”, “us”).

If you continue to browse and use this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our site.

Use of Website

You are responsible for maintaining the confidentiality of your account details and any activity that occurs under your login.
You agree to notify us immediately if you suspect any unauthorised use of your account.

You agree to use this website only for lawful purposes and in compliance with all local, national, and international laws.

All content, images, product designs, and information on this website are the intellectual property of Printify Thread or its partners. Copying, reproducing, or distributing any part of the site requires written permission.

Prices & Taxes

All prices on our website are shown in GBP (£) unless stated otherwise.

i. Orders Within the UK

Prices include all applicable taxes (such as VAT) as required by law.
The final purchase price includes:

product cost
VAT (if applicable)
shipping charges

ii. Orders Outside the UK

VAT may be removed at checkout where applicable.
Buyers outside the UK may be responsible for:

import taxes
duties
local postal fees

These charges are not included in the product price or shipping charges and must be paid by the buyer.

We are not responsible for delays caused by customs.

Payment Information

We accept secure payments through trusted third-party payment processors (such as Stripe, PayPal, or others displayed at checkout).
We do not store or collect your credit/debit card details.
Your payment information is handled securely by our payment partners.

Privacy Policy

We are committed to protecting your privacy.
To process your order, we require the following information:

Full name
Email address
Delivery address
Phone number
Payment information (handled securely by third-party processors)

We only use your data to:

process and ship your orders
contact you regarding your purchase
send tracking and order updates
improve our service

If you subscribe to our newsletter, we may send you updates, promotions, and offers.
You may opt-out at any time by clicking the “unsubscribe” link or emailing us.

We never sell or share your personal information with unrelated third parties.
Certain information may be shared with delivery companies solely for completing your shipment.

For full details, see our Privacy Policy page.

Shipping & Delivery

Shipping times and rates depend on your location.
All product fulfilment is handled through our production partners, including Printify.

Once dispatched, delivery times may vary due to:

customs
courier delays
weather events
peak holiday seasons

We cannot guarantee delivery dates.

Returns, Refunds & Cancellations

Because our items are custom-printed to order, we can only accept returns or cancellations in cases of:

incorrect items
damaged items
printing errors

If you experience an issue, contact us within 7 days of receiving your order with photos, and we will resolve the issue.

We do not accept returns for:

wrong size ordered
buyer’s remorse
incorrect personalisation submitted by the buyer

For full details, refer to our Refund Policy page.

Limitation of Liability

Printify Thread is not liable for:

losses caused by incorrect shipping information
customs delays
import fees
courier delivery issues outside our control

Our total liability will not exceed the total value of your order.

Changes to These Terms

We may update or modify these Terms at any time.
Revised Terms will be posted on this page with an updated revision date.

Need Help?

If you have any questions about refunds or returns, contact us at:

Info@printifythread.com